Connect to WiFi

Are you experiencing issues connecting your Acro™ to WiFi? Here are some common issues that our customers experience and some potential solutions.

Operating System (OS)

Your device OS is incompatible with Sprowt Labs™ WiFi Setup. Most OSs are supported, but we have experienced issues connecting with iOS versions < 10.

Potential Solution: Try connecting on another device.

Browser

Your browser or browser version is incompatible. Not all browsers are compatible with Sprowt Labs™ WiFi Setup.

Potential Solution: Try connecting on another browser. Refer to the tables below for compatibility

Computer Browsers:

IE Edge Firefox Chrome Safari

Mobile Browsers:

iOS Safari Opera Mini Chrome for Android UC Browser for Android Samsung Internet